Privacy policy
Last updated: July 20, 2026
Crown Legacy Naturals (“we”, “us”) is a brand of Crown Legacy Global, which operates crownlegacynaturals.com. This policy describes what information we collect from business visitors and how we use it. We deal exclusively with businesses; this site is not directed at consumers or children.
Information we collect
When you request a quote or contact us — by form, email, phone or WhatsApp — we collect the business contact details you provide: name, company, email address, phone number, destination market and the content of your inquiry. We do not collect payment card data through this website.
How we use it
We use your information to respond to inquiries, prepare quotes, perform contracts (including export documentation that legally requires consignee details), and — only if you ask — to send seasonal availability updates. We do not sell or rent your information, and we do not use it for third-party advertising.
Sharing
We share shipment-related details with parties needed to execute your order: freight forwarders, carriers, customs brokers, inspection and treatment authorities, and banks handling trade documents. Each receives only what its role requires.
WhatsApp and email
If you contact us on WhatsApp, your messages are processed under WhatsApp’s own terms and privacy policy in addition to ours. Trade correspondence is retained as long as commercial and customs record-keeping laws require, typically 5–7 years.
Your rights
You may request access to, correction of, or deletion of your contact information at any time by writing to export@crownlegacynaturals.com, subject to records we must keep by law. If you are in a jurisdiction with specific data-protection rights (such as the EU or California), we honor requests made under those laws.
Contact
Questions about this policy: info@crownlegacynaturals.com.